Returns & Exchanges

We want you to be completely satisfied with your beauty device purchase, which is why we offer a 30-day return policy for unused and unopened items. If you experience a technical fault, our dedicated customer service team is here to assist with warranty claims and replacements.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or report as faulty.

• 2.
  Secure Packaging

  Place the item in its original branded packaging, ensuring all accessories and manuals are included to maintain the product's resale value and hygiene standards.

• 3.
  Ship to Warehouse

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition or fault, we will process your refund or exchange within 5 to 10 business days back to your original payment method.